นโยบายความเป็นส่วนตัว

Effective Date: 01 January 2026
ที่ Spring Migration  (ABN: 50 532 805 932), we take your privacy as seriously as your visa application. This policy outlines how we handle your personal information in accordance with the Australian Privacy Principles (APPs). By using our services, you agree to the practices described below.

1. The Information We Collect
To provide expert migration advice, we need to collect specific details about you:
Identity & Contact: Name, date of birth, address, email, and phone number.
Official Documentation: Passports, identification photos, and visa history.
Professional Background: Employment history and job titles.
Sensitive Information: With your explicit consent, we may collect health data, criminal history, or ethnic origin—only when strictly required for your visa criteria.
Digital Data: IP addresses and browsing behavior via cookies to improve our website experience.

2. How We Collect Data
We collect information through:
Direct Interaction: Forms you fill out on our site, emails, phone calls, and consultations.
Third Parties: Authorized representatives or government bodies (like the Department of Home Affairs).
Automated Tools: Website analytics and cookies.

3. Why We Need Your Information
We use your data to:
Assess your visa eligibility and manage your application process.
Communicate updates and respond to your inquiries.
Handle billing, record-keeping, and legal compliance.
Improve our services through internal research.

4. Who We Share It With
We do not sell or rent your data. We only disclose information to:
Government Agencies: Specifically the Department of Home Affairs for visa processing.
Service Providers: Secure partners for IT hosting, data storage, and payment processing.
Legal Authorities: When required by law, courts, or regulatory bodies.

5. Data Security & Overseas Storage
Security: We use industry-standard measures to protect your data from unauthorized access or loss.
International Transfers: While we store data in Australia, some cloud-based service providers may operate overseas. We ensure these partners meet privacy standards equivalent to Australian law.

6. Your Rights
Under the Privacy Act, you have the right to:
Access: See the personal information we hold about you.
Correct: Update any details that are inaccurate or out of date.
Withdraw: Revoke consent for sensitive data collection (though this may impact your visa application).

7. Cookies & Tracking
Our website uses cookies to remember your preferences and analyse traffic. You can opt-out via your browser settings, though some site features may be limited as a result.

8. Contact & Complaints
If you have a question or wish to lodge a complaint regarding your privacy, please reach out to us:
Email: info@springmigration.com.au
Phone: 0410294049
If we cannot resolve your concern, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.